CLIENT

Pure Gelato

WEBSITE

APP AVAILABLE IN

WHAT WE DID

Logo Design

Print Design

Web Design

Packaging and POS

App Design

Email Marketing

BRIEF

Hailed as Australia’s most prolific gelato manufacturer, multi award winning Pure Gelato is one of our treasured long-standing clients. Pure Gelato have steadily grown their delicious empire over the years and Spark have been there every step of the way. Managing the entire marketing and branding strategy, we have always looked at blending innovation and rich content into their online presence.

CLIENT STORIES

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SOLUTION

Web Strategy – Pure Gelato

With the launch of their new website for 2014/15, we focused on increasing and improving customer experience and user engagement. To achieve this we first of all introduced a dietary analyser that visitors can use to make their gelato orders based on a set of clever dietary filters. Google Maps is then utilised for a delivery search based on their postcode!

The new website also features an e-commerce solution for customised cake orders. Customers can easily build their favourite cake through a well designed and easy to use ordering process. Gift vouchers, gelato making classes and a wide variety of gelato related items are also available. All of this is possible through an order management and job ticketing system that Spark integrated into the main website.

Web Strategy – Gelato Sales

The consistent growth year after year has lead Pure Gelato to create division within its business to better deal with different segments of the market. We have recently created an entire website dedicated to their wholesale division, answering the needs of restaurants, cafes and hotels. At the same time a new Gelato Cart Hire website has been launched to specifically service the corporate event and wedding markets.

Web Strategy – Gelato Cart Hire

The consistent growth year after year has lead Pure Gelato to create division within its business to better deal with different segments of the market. We have recently created an entire website dedicated to their wholesale division, answering the needs of restaurants, cafes and hotels. At the same time a new Gelato Cart Hire website has been launched to specifically service the corporate event and wedding markets.

App Development

A culmination of our innovative streak for Pure Gelato in 2014 was the build of an Android and iOS app mirroring the desktop online ordering facility. The app now delivers over 50% of their online orders! Gelato on the Go anyone?

Retail Strategy

Recipe Cards inspired by renowned Pastry Chef, Ana Polyviou, were designed and printed for Point of Sale at Pure Gelato’s reseller stores such as Norton Street Grocer.

Testimonials

  • Working recently with Spark Interact to create a Custom Website for my business has been such a lovely, stress free experience. I highly recommend their services! And I will continue to use them for any future projects. Carol and Mackey, were so accomodating to any requests that I had, and responded so promptly. During all meetings they really helped me with their expert advice to steer me in the right direction to live out the vision I had for my business. Their personal and professional service is 10/10. Which is so important these days when running any business. Thanks so much Carol, Mackey and Aimee for all your effortless work and commitment, and creating this fantastic website!!!

    Luom Ousby Designer- Luomo

  • Carol and Mackey at Spark Interact took the time to really understand my business and the clients I work with. They built a website which is interactive, creative and highly professional. The team at Spark were a pleasure to work with. They not only build great websites but have a great understanding of marketing in the digital space. I highly recommend their services and expertise.

    Simon Popley Director - Coaching Leadership

  • We were not the most easiest of clients !. But the team @ Spark interact took in on (even with our small budget) and helped us refine our website. The key to our future growth is to provide a simple way for people to be well informed about affordable Organics and Mackey and his team is not only taking care of our present needs but always in discussion about our potential need for our customer group and ourselves

    Byrons Drums Director - Ethical Grocer

  • Mackey & Carol and their team at Spark Interact were enthusiastic and motivated to deliver our requested outcomes within the framework of time and value. We are Chartered Accountants and have used Spark Interact for our Client's projects. We highly recommend Spark Interact for your digital media advertising and marketing requirements.

    Geraldine St George Director - St George & Associates

  • Great working with Spark Internet, from creative design to web creation and optimisation. Carol, Mackey and their team have provided enormous support and creative input to help us manage the complexity of presenting our growing product range and online presence. They remain valued member of our business support network.

    Steven Keats, Marketing Manager - Preference Floors

  • Canterbury Bankstown Towing have used Spark Interact for more than 12 years. Spark manage our web design , Adwords and Search Engine Optimisation . We get great results for our business and would recommend Spark to any business that really wants to get it right the first time.

    Wayne Jones, Director - Canterbury Bankstown Towing

  • Spark have managed the brand of Indian Palace Restaurant for many years. Recently they did a photoshoot for the restaurant and provided me with some of the best photos which are on our new website. They developed my online ordering system an Android and iPhone app that works with our online ordering system. I have always enjoyed working with them. They do a range of services and because I trust them so much I tend to ask them to manage a lot of other services. They are very obliging and do these projects even though it is not a main part of the service they provide Thanks guys we love you.

    Narinder Rahal, Owner - Indian Palace Restaurant

  • Working with Spark Interact has been an absolute delight. We started by commissioning Spark to develop a range of brochures and were so thrilled with the results that we ended up partnering with them to redevelop our companies brand and image. I would highly recommend utilising Mackey and the team for any and all future marketing projects.

    Vincent Chetcuti, CEO - Royal Touch Paper

  • Hi guys, You have been helpful, efficient and extremely patient. I was reluctant (petrified) to enter the "computer web world" HOWEVER, you have made it so simple, EXTREMELY effective and not so scary! You have convinced me to come to terms that a "type writer" is a thing of the past now. Your extensive knowledge of marketing is great. Your guidance with printing, on-hold messages, THANK YOU for organising domains, emails, effort, the education and the "Spark" you put into our business!!!

    Leasa Hammoud, Commercial Director - City Fine Foods

  • Spark have produced a high quality, user friendly and intuitive product that has enhanced our capability beyond our wildest expectations. Their attention to detail and customer service is to be commended.

    Medical Oncology Specialist - Calvary Mater Newcastle

  • We contracted Spark Interact to do all our marketing for our Construction Company.They were very accommodating and fantastic to deal with considering we are in different states in Australia. Communication was regular and the end product exceeded our expectations. I highly recommend this company to take care of all your requirements. Thanks Spark. Alliance Building.

    John Bruno, Director - Alliance Building Services

  • We have been using spark for the last five years for the TABMA website, hosting and maintenance. The standard of the the service is excellent and they have really added value to our web presences.

    John Theoharris. Commercial Services Manager - TABMA Australia

  • Spark Interact has done an excellent job of creating our website for Accolade Carpets. We feel that the web design has achieved the goal of representing /communicating the quality of the service we provide. We are also working with Spark for Google Adwords which have been effective in boosting our website traffic. We are happy to partner with them and would highly recommend to business owners looking for skilled and dedicated people to help with their digital marketing/ web design needs.

    Jaye Gallard & Brett Davis - Accolade Carpets

  • I sought the services of Spark Interact as I needed a website built quickly and easily. I benefited from the responsive, thoughtful work of the Spark team and their creative interpretation of my brief. They were always calm and able to adapt to our changing requirements on the go. They helped us to create a new, bright, engaging website with a usable back end in a timely fashion. We now have a much more flexible, usable website and content management system to communicate about our initiative. Spark were always accessible, listened carefully and translated our brief into a website that really suited our needs.

    Dr Amalie Finlayson, Director of Communications - Opportunity Child

  • Spark Interact was commisioned by our company to generate a brand recognition and market exposure for the company. From web design, logo generation, advert exposure, booklets & brochures, client giveaways, decal, email set up etc. Spark Interact team has always been there to support and assist us in all our needs. In less than a year, we have increase our customer base cosiderably thanks to the help of these talented people. We are client for life. Well done guys !!

    Owen Guarin, Commercial Laundry Director - Four Seasons Hotels

  • On behalf of myself Marco Errichiello and my firm here at Rich & Oliva real estate we would like the thank you for your upmost professionalism in handling our company face book page. From the moment we first met for our initial meeting we knew dealing with your firm would be a good decision, this was all proved with the amount put in to run the page, the resourceful and well put together posts, links and articles shared each day of the week and most importantly the feedback and reports provided along the way.  

    Marco Errichiello Director - Rich & Oliva Real Estate

Google Reviews

Mackey & Carol and their team at Spark Interact were enthusiastic and motivated to deliver our requested outcomes within the framework of time and value. We are Chartered Accountants and have used Spark Interact for our Client's projects. We highly recommend Spark Interact for your digital media advertising and marketing requirements.read more
Geraldine St George
Geraldine St George
04:59 08 Nov 17
We contracted Spark Interact to do all our marketing for our Construction Company.They were very accommodating and fantastic to deal with considering we are in different states in Australia. Communication was regular and the end product exceeded our expectations. I highly recommend this company to take care of all your requirements.Thanks Spark.Alliance Building.read more
John Bruno
John Bruno
21:20 12 Sep 17
Spark have produced a high quality, user friendly and intuitive product that has enhanced our capability beyond our wildest expectations. Their attention to detail and customer service is to be commended.read more
James Lynam
James Lynam
20:46 29 Oct 17
I can't recommend Carol and Mackey from Spark Interact highly enough. I'm so happy with the work they have done on my website and have made it so easy for me to update the content. And, they're always there when you need a hand.read more
Maggie Jones
Maggie Jones
07:19 23 Oct 17
Great staff & great people for all your Business needs, one stop shop.. Team with Mackey & Carol will sort out all your needs.. Great People for small & large businesses.. Thanks for helping us.. U Automotiveread more
Kris Nair
Kris Nair
09:18 07 Sep 17

ProgramerCase Study Pure Gelato