eCommerce Websites

Build. Manage. Grow.

All the eCommerce solutions you need to sell and grow your business

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We know your eCommerce website is a store that never closes and never sleeps

It needs to drive traffic 24/7, provide the right information in a natural flow and seamlessly lead customers to checkout. Not forgetting a beautiful design. Each eCommerce business is different, so our approach has always been the antidote to “one-size-fits-all”. We want to understand your story, your ideal customer, your goals as well as your challenges.

A great eCommerce website is key to business growth.  Consider us your strategic partner when it comes to design and website management. Working to specific KPIs, we build your website to drive traffic, attract customers, and allow for easy management and expansion.

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Bespoke. Flexible. Scalable.

eCommerce is big business. Online sales are set to increase to $4 trillion by 2021, making up 14.6% of total yearly retail spending. We’re here to take the complexities out of selling online by offering the website solutions that best fit your needs. You may need to run your online business across multiple sales channels, choose to ship Australia-wide or enable pick up at your brick-and-mortar store – whatever your business structure, we’ll create the right design for you. Our solution is bespoke, flexible and easily scalable.

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Belle Fleur

When it comes to selling items of desire, Belle Fleur has little problem conveying how irresistible their chocolates are. Offering a unique “Create your Selection” function, customers can hand-select individual chocolates to make up a gift box. The checkout allows customers to choose whether they want to pick up their order in-store or have it home delivered.

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Butchers Paradise

For professional butchers’ supply company, Butchers Paradise, selling products online expands their reach to an Australia-wide audience. What would normally be available to industry-only customers, is now available for domestic customers also. Built on a WordPress platform using WooCommerce, this website incorporates an Australia Post shipping calculator to give customers shipping prices before reaching checkout.

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Confeta

As a well-established B2B supplier of baked goods accessories, Confeta took the bold step to deliver their wide range of products to the consumer market. Confeta chose the Shopify platform after careful consideration of the best fit platform for their requirements. Spark was there to support them along the way and provide information and advice through the process.

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Pure Gelato Sales

Selling products to resellers means the number one priority is quick and easy ordering. Pure Gelato has both an online retail store for B2C customers and a separate store for their B2B customers. This B2B store is used by cafes and restaurants for regular and routine ordering. Built on a WooCommerce platform, it is integrated with a mobile app that further delivers on the promise of ordering convenience.

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Offering a range of disability care products, this website integrates features to support the NDIS workflow. Customers eligible for NDIS, fill in an online form. Once approved by the scheme, the support payment is deposited into their online wallet within the site, allowing the customer to purchase their products at an adjusted amount. The site also caters for B2B Pharmacy customers who view a wholesaler price after logging in to the site.

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NRG Indigenous

NRG Indigenous contracted Spark to develop an eCommerce platform for the regular ordering of consumables by B2b customers. Essentially used by Facilities Managers to place regular orders, the platform is backed by an iOS and Android app. Registered customers have the function to pre-set multiple shipping locations and can select the shipping destination on the fly at checkout.

Online Marketing Essentials for eCommerce Stores

Google, Facebook & LinkedIn Ads

The eCommerce space is crowded and competitive. While your eCommerce store is the heart of your online presence, digital advertising on platforms like Google, Facebook, Instagram and LinkedIn can get your product in front of your target audience and convert them to customers. Our Search Marketing Specialists will prepare your site for search at the same time your store is being built. That way you will hit the ground running and start selling from day one.
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Search Engine Optimisation

Your customers are constantly looking for your products and these searches are predominantly conducted through search engines like Google and Bing. We’ll get you found on these searches to deliver high-quality traffic to your online store and then convert them to customers. Our specialist Search Team is here to advise and get you found. Don’t delay, start a conversation now. Our professional web designers take a strategic approach to build you a powerful eCommerce website packed with sales converting features.
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Email Marketing

We’re here to help you communicate with your online customers to build deep relationships with engaging, enticing and relevant email communications. We’ll work closely with you to squeeze every drop of potential from your emails, product promotion, newsletters, e-postcards and e-surveys to get your online customers returning and buying again and again. Our Search Team and Marketing Strategists work hand in hand to get you the outcomes your business needs.
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Payment Gateways

Boost your online sales with straightforward processing services that offer fast checkout, high security, full payment options and even multi-currency payments ready for when you take over the world.

Order & Inventory Management

Receive and track orders through our simple dashboard, automate inventory updates, manage in-store and online sales seamlessly with full integration of point-of-sale systems such as Vend.

Distribution Options

Make order fulfilment simple, and secure your online store’s success. We can design your eCommerce platform to accommodate multiple distribution options (via Australia Post and others), in-store pick-up, click and collect etc. – you name it, we build it.

Returns Management

Manage returns seamlessly with our integrated returns management system. It allows you to receive, process and track return requests, so you can easily reclaim saleable items and ensure you keep your customers happy.

Coupons & Discounts

Drive sales with easy to apply promotions. Our platforms are designed to make creating, adding and managing all your coupons and discounts a breeze.

Sales Conversion Strategies

Maximise your online sales with Spark’s conversion strategy. We develop and roll out conversion strategies for your online store to include everything from loyalty promotions and referral campaigns to SEO optimisation and social media marketing.

Click and Collect

Reduce shipping costs and enhance customer experience by incorporating Click & Collect into your eCommerce site. Click & Collect is proven to increase online sales among customers in close proximity of your store by allowing them to collect orders in their own time.

Dropshipping

No space for stock? No problem! We design platforms that allow you to sell from your online store and easily have your supplier or wholesaler ship the orders directly to your customers.

AfterPay

Secure even more sales by using Afterpay, a digital lay-by solution that allows your customers to buy now and pay later in instalments. Being flexible with your payments ensures you are prepared for all customer situations.

Cart Abandonment Solutions

Recover all abandoned carts and convert them to sales through exit intent pop-ups, email remarketing and a range of social media retargeting strategies the Spark team can design with you.

Integrating into Other Stores

Expand your reach and sell in the most popular marketplaces without listing your products one by one and every time. We sync product feeds and centralise order and inventory management with your eBay, Google Shop or Amazon listings.

Online Store Updates

Keeping customers coming back to your website is vital to repeat business. An updated online store with all the latest information, image caching, fast loading speed, site security scans and full technical support will turn one-off shoppers into loyal customers.

Talk to Spark,
your eCommerce experts.

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“They’ve created a very personal service in their business”.

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“It was clear from the beginning that they were a good match for us”.

eCommerce Website FAQs

To start selling online, you need a product and a website to showcase it. At Spark, we help entrepreneurs develop their ecommerce websites. We take care of all technical aspects of the project so you can focus on developing your products and communicating with your loyal customers. Marketing is also an important part of ecommerce, for which we can help with our full-suite digital marketing services.

The online retail space is crowded with both established and new shopping websites. Because of this, promotions and advertising are extremely important. At Spark, we help our clients stand out in the crowd. We offer a full-suite marketing service covering all major channels from search engine marketing to social media ads. With an exemplary track-record of Google Ads and Facebook Ads, we can take your ecommerce store to the next level.

Shopify is a modern platform used to set up and launch online shopping websites. It’s easy to use and provides users with an easy-to-understand panel to create a shop, upload products and start selling online. It can also be integrated with various plugins and extensions to add more capabilities and features to existing shops.

Shopify apps can add extra features to websites. There are thousands of apps that can be used depending on the requirements. Oberlo, Kit, Privy, Seguno, Printify, Facebook Channel, ShopSync, Klaviyo, ShipStation, SMSBump, PageFly, HelpCenter, Aftership, Tidio and Yotpo are the 15 most important apps that we recommend to our clients. At Spark Interact, we can also develop custom apps for Shopify.

Shopify offers multiple plans including Basic Shopify at USD $29, Shopify at USD $79, and Advanced Shopify at USD $299 per month. Stores can be equipped with apps for more features with additional costs. To set up a Shopify store, a web domain name should be used which costs about $10 a year.

Web development projects including ecommerce websites may take anywhere between 2 months to 6 months to complete. This timeframe depends on factors including the complexity of the store, collaboration time, approval process, feedback and comments from stakeholders etc. At Spark, we have a lean and knowledgable team that use agile methods to accelerate the development process while maintaining the highest quality standards. Feel free to contact us to discuss your project and receive a free consultation session along with a no-obligation quote.

It take less time to set up an online shopping website on Shopify compared to custom-built ecommerce websites. Shopify websites can be customised using extensions, plugins or web development companies to accomodate specific needs. It is important to note that Shopify charges monthly fees in addition to fees for every transaction that occurs. The ongoing charges may be much less on custom-built online stores.

WooCommerce is a free plugin that can be installed on WordPress to set up an online shopping website. The WooCommerce basic plan is free, however, further features can be unlocked by upgrading to paid plans. The plugin is owned and operated by Automattic, the parent company of WordPress. At Spark Interact, we have the expertise and knowledge to further customise WooCommerce to ensure it accomodates all your needs.

Ecommerce is an important and effective channel to acquire new customers, engage with existing clients and nurture loyal users. Launching an ecommerce website is much cheaper than setting up a retail store. You won’t have to pay hefty prices for set up, fit out, equipment etc. In addition to this, most people browse and shop online these days, making it an important space for retailers to enter into.

Magento is one of the leading platforms to launch ecommerce websites. The platform is open-source and is owned by Adobe. Compared to Shopify, Magento is more expensive so it may not be a good option for newcomers. Established shopping websites may consider upgrading their stores to Magento to enjoy more power over the entire sales funnel. Magento can be integrated with other Adobe products including Adobe Experience Cloud.