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eCommerce Websites

Build. Manage. Grow.

All the eCommerce solutions you need to sell and grow your business

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We know your eCommerce website is a store that never closes and never sleeps.

It needs to drive traffic 24/7, provide the right information in a natural flow and seamlessly lead customers to checkout. Not forgetting a beautiful design. Each eCommerce business is different so our approach has always been the antidote to “one-size-fits-all”. We want to understand your story, your ideal customer, your goals as well as your challenges.

A great eCommerce website is key to business growth.

Consider us your strategic partner when it comes to design and website management. Working to specific KPIs, we build your website to drive traffic, attract customers, and allow for easy management and expansion.

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Bespoke. Flexible. Scalable.

eCommerce is big business. Online sales are set to increase to $4.058 trillion by 2021, making up 14.6% of total yearly retail spending. We’re here to take the complexities out of selling online by offering the website solutions that best fit your needs. You may need to run your online business across multiple sales channels, choose to ship Australia-wide or enable pick up at your brick-and-mortar store – whatever your business structure, we’ll create the right design for you. Our solution is bespoke, flexible and easily scalable.

Belle Fleur

When it comes to selling items of desire, Belle Fleur has little problem conveying how irresistible their chocolates are. Offering a unique “Create your Selection” function, customers can hand-select individual chocolates to make up a gift box. The checkout allows customers to choose whether they want to pick their up order in-store or have it home delivered.

Butchers Paradise

For professional butcher supply company, Butchers Paradise, selling products online expands their reach to an Australia-wide audience. What would normally be available to industry only customers, is now available for domestic customers also. Built on a WordPress platform using WooCommerce, this website incorporates an Australia Post shipping calculator to give customers shipping prices before reaching checkout.

Confeta

As a well established B2B supplier of baked goods accessories, Confeta took the bold step to deliver their wide range of products to the consumer market. Confeta chose the Shopify platform after careful consideration of the best fit platform for their requirements. Spark was there to support them along the way and provide information and advice through the process.

Pure Gelato Sales

Selling products to resellers means the number one priority is quick and easy ordering. Pure Gelato has both an online retail store for B2C customers and a separate store for their B2B customers. This B2B store is used by cafes and restaurants for regular and routine ordering. Built on a WooCommerce platform, it is integrated with a mobile app that further delivers on the promise of ordering convenience.

Ezi-care

Offering a range of disability care products, this website integrates features to support the NDIS workflow. Customers eligible for NDIS, fill in an online form. Once approved by the scheme, the support payment is deposited into their online wallet within the site, allowing the customer to purchase their products at an adjusted amount. The site also caters for B2B Pharmacy customers who view a wholesaler price after logging in to the site.

NRG Indigenous

NRG Indigenous contracted Spark to develop an eCommerce platform for the regular ordering of consumables by B2b customers. Essentially used by Facilities Managers to place regular orders, the platform is backed by an iOS and Android app. Registered customers have the function to pre-set multiple shipping locations and can select the shipping destination on the fly at checkout.

Online Marketing Essentials
for eCommerce Stores

Google, Facebook & Linkedin Ads

The eCommerce space is crowded and competitive. While your eCommerce store is the heart of your online presence, digital advertising on platforms like Google, Facebook Instagram and Linkedin can get your product in front of your target audience and convert them to customers.
Our Search Marketing Specialists will prepare your site for search at the same time your store is being built. That way you will hit the ground running and start selling from day one.

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Search Engine Optimisation

Your customers are constantly looking for your products and these searches are predominantly conducted through search engines like Google and Bing. We’ll get you found on these searches to deliver high-quality traffic to your online store and then convert them to customers. Our specialist Search Team is here to advise and get you found. Don’t delay, start a conservation now.

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Email Marketing

We’re here to help you communicate with your online customers to build deep relationships with engaging, enticing and relevant email communications. We’ll work closely with you to squeeze every drop of potential from your emails, product promotion, newsletters, e-postcards and e-surveys to get your online customers returning and buying again and again. Our Search Team and Marketing Strategists work hand in hand to get you the outcomes your business needs.

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Payment Gateways

Boost your online sales with straightforward processing services that offer fast checkout, high security, full payment options and even multi-currency payments ready for when you take over the world.

Order & Inventory Management

Receive and track orders through our simple dashboard, automate inventory updates, manage in-store and online sales seamlessly with full integration of point-of-sale systems such as Vend.

Distribution Options

Make order fulfilment simple and secure your online store’s success. We can design your eCommerce platform to accommodate multiple distribution options via Australia Post and others), in-store pick-up, click and collect etc. – you name it, we build it.

Returns Management

Manage returns seamlessly with our integrated returns management system. It allows you to receive, process and track return requests, so you can easily reclaim saleable items and ensure you keep your customers happy.

Coupons & Discounts

Drive sales with easy to apply promotions. Our platforms are designed to make creating, adding and managing all your coupons and discounts a breeze.

Sales Conversion Strategies

Maximise your online sales with Spark’s conversion strategy. We develop and roll-out conversion strategies for your online store to include everything from loyalty promotions and referral campaigns to SEO optimisation and social media marketing.

Click and Collect

Reduce shipping costs and enhance customer experience by incorporating Click & Collect into your eCommerce site. Click & Collect is proven to increase online sales among customers in close proximity of your store by allowing them to collect orders in their own time.

Dropshipping

No space for stock? No problem! We design platforms that allow you to sell from your online store and easily have your supplier or wholesaler ship the orders directly to your customers.

AfterPay

Secure even more sales by using Afterpay, a digital lay-by solution that allows your customers to buy now and pay later in instalments. Being flexible with your payments ensures you are prepared for all customer situations.

Cart Abandonment Solutions

Recover all abandoned carts and convert them to sales through exit intent pop-ups, email remarketing and a range of social media retargeting strategies the Spark team can design with you.

Integrating into Other Stores

Expand your reach and sell in the most popular marketplaces without listing your products one by one and every time. We sync product feeds and centralise order and inventory management with your eBay or Google Shop and Amazon listings.

Online Store Updates

Keeping customers coming back to your website is vital to repeat business. An updated online store with all the latest information, image caching, fast loading speed, site security scans and full technical support will turn one-off shoppers into loyal customers.

To turn your business into a 24/7 revenue generator

talk to Spark,
your eCommerce experts.

Listen to our client stories…

Watch Mohammed’s Story

“If another company asks about Spark if it’s worth joining, I would say YES”

Watch Joe’s Story

“Spark is like part of our family.”

eCommerce Website FAQs

How to get into eCommerce?

In order to start selling online, all you need is a product and a website to showcase it. At Spark Interact, we help entrepreneurs develop their e-commerce websites. We take care of all technical aspect of the project, so you can focus on developing your products and communicating with your loyal customers. Marketing is also an important part of e-commerce which we can also help with our full-suite digital marketing services.

How to promote an eCommerce store?

When it comes to online retail space, promotions and advertising are extremely important. The space is crowded with established and new shopping websites which pop here and there. At Spark Interact, we help our clients stand out in the competition. We offer a full-suite marketing service covering all major channels from search engine marketing to social media ads. With an exemplary track-record of Google Ads and Facebook Ads, we can take your e-commerce store to the next step.

What is Shopify?

Shopify is a modern platform to set up and launch online shopping websites. It's easy to use and provides the users with easy-to-understanding panel to create a shop, upload products and start selling online. It can also be integrated with various plugins and extensions to add more capabilities and features to existing shops.

What are the most useful Shopify apps?

Shopify apps can add extra features to websites. There are thousands of apps that can be used depending on the requirements. Oberlo, Kit, Privy, Seguno, Printify, Facebook Channel, ShopSync, Klaviyo, ShipStation, SMSBump, PageFly, HelpCenter, Aftership, Tidio and Yotpo are among the 15 most important apps that we recommend our clients to use. At Spark Interact, we can also develop custom apps for Shopify.

How much does it cost to build a Shopify site?

Shopify offers multiple plans including Basic Shopify at USD $29, Shopify at USD $79, and Advanced Shopify at USD $299 per month. Stores can be equipped with apps to enjoy more features with additional costs. To set up a Shopify store, a web domain name should also be used which costs about $10 a year.

How long does it take to build an eCommerce website?

Web development projects including e-commerce websites development may take anytime between 2 weeks to 6 months (in some cases 1 year) to conclude. This timeframe depends on multiple factors including the complexity of the store, collaboration time, approval process, stakeholders' feedback/comments, etc. At Spark Interact, we have a lean and knowledgable team which use agile methods to accelerate the development process while maintaining the highest standards of quality. Feel free to contact us to discuss your project and receive a free consultation session along with a no-obligation quotation.

Pros and Cons of Shopify Vs Custom built eCommerce website?

Compared with custom-built e-commerce websites, it takes less time to set up an online shopping websites using the Shopify platform. Shopify websites can be customized using extensions, plugins or web development companies to accomodate specific needs. It's important to note that Shopify charges monthly fees in addition to fees on every transaction happens online. The ongoing charges could be much less on custom-built online stores.

What is WooCommerce?

WooCommerce is a free plugin that can be installed on Wordpress to set up an online shopping website. The basic plan of WooCommerce is free but more features can be unlocked by upgrading to paid plans. The plugin is owned and operated by Automattic, the parent company of Wordpress. At Spark Interact, we have the expertise and knowledge to further customize WooCommerce to make sure it accomodate all your needs.

Why is eCcommerce important?

eCommerce is an important and effective channel to acquire new customers, engage with existing clients and nurture loyal users. Launching an eCommerce website is much cheaper than setting up a retail store. You won't have to pay hefty prices for set up, fitout, equipments, etc. In addition to this, most people are browsing and shopping online these days making it an important space for retailers to enter into.

What is Magento?

Magento is one of the leading platforms to launch e-commerce websites. The platform is open-source and it's fully owned by Adobe. Compared with Shopify, Magento is more expensive and it may not be a good option for newcomers to use. Established shopping websites can consider upgrading their stores to Magento to enjoy more power over the whole sales funnel. Magento can be integrated with other Adobe products including Adobe Experience Cloud.